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Lab Integration: Lab Order Printing Setup

Updated

 

To complete the one-time configuration for printing Lab Integration results and sample labels, you'll need to download and install Meadco ScriptX Services (this will require admin rights on the computer).

  1. Navigate to the following website from the machine you will be printing from: https://www.meadroid.com/Downloads/ScriptXServices/User 
     

  2. As an Admin User on the PC, click the Download Installer button. Note: Always download the current version on the ScriptX website.

    download scriptx.png

  3. Save the file to your computer.

    save scriptx file.png

     

  4. Navigate to the saved file and double-click the file name to start the installation process.
    Accept the License Agreement and Click Install.

    doubleclick installer.png
     
  5. Verify your install by clicking on the Start Menu and scrolling down to the Mead & Company folder. Click the folder to open and select the Local ScriptXServices Dashboard. The dashboard shows the current installed version and a list of printers the user has access to. 

    scriptx start menu.png
     
  6. Test ScriptX Services after installing the control to verify your printers are found. Navigate to: https://cli-cert.changehealthcare.com/html/printtest/printtest.jsp and click on the Get Printers button. If the printers connected to the PC are found and viewable, ScriptX Services is installed and functioning. If no printers are discovered, Script X Services is not working properly.

    scriptx get printers.png
     

  7.  If the ScriptX Service was installed properly, you will see 2 printer dropdowns when printing a Lab Order from ClinicTracker (requisition printer and label printer).

    printer dropdowns.png
     

    Note: Any organization using LabCorp will not see the Label Printer dropdown, as LabCorp requires the use of specifically formatted paper for the requisition printing.

[Accordion] Troubleshooting 

  • Requisition does not print: Go to Program Files and find the Mead & Company folder. Click on the down arrow and click on Local ScriptX Services Dashboard or click Restart ScriptX Services from the Print and Send Screen. If no printers are available click Restart printing services. 
     
  • Server can’t be found message when trying to access the ScriptX Services Dashboard: Search the Start menu for Control Panel. Click Programs, then click Programs and Features. In the list, find MeadCo ScriptX.Services for Windows PC. Right-click on it and choose Repair.