ePrescribing Registration

[Navigation] Utilities > License Manager ePrescriber

To start the integration process for ePrescribing, you will submit an ePrescribing Agency Registration. Once that is received, we can begin registering your staff who will need ePrescribing access.

[Accordion] Overview

The ePrescriber User Registration feature allows you to add a new prescriber or non-prescriber in the system.

[Accordion] Getting Started

Use this module to register a new prescriber and complete their ePrescribing setup. This quick configuration ensures providers have the necessary system credentials to write and transmit electronic prescriptions efficiently.

1. Requester Information:
   • Your Name (required): Search for and select the person who is requesting the registration on behalf of the staff member
   • Your Email Address (required): Enter the requester's email address
   • Your Phone Number (required): Enter the requester's phone number
2. New ePrescriber Account Information: 
   • New ePrescriber (required): Select the prescriber's name
   • Email (required): Enter the prescriber’s email address
   • Phone (required): Enter the prescriber’s phone number
   • User Type (required): Select the type of user from the following:
     (i) Prescriber - This user type is for a staff member who can prescribe using their own license. May be a physician, nurse practitioner, physician assistant, chiropractor, etc.
     (ii) Clinical Staff - This user type is for staff members who are allowed to create prescriptions for a Prescriber to send. This role is recommended for nurses, clinical managers, and similar roles. Clinical staff will also have access to the patient profiles, and can set the default pharmacy for patients. Clinical Staff can also view the Periodic Report, a PDF-based report that lists prescriptions completed within a selected time period for selected prescribers at the current location. Users can filter by provider and date range, up to a 90-day window. It is a printable, compliance-oriented output that is useful for auditing or reviewing prescription history in a structured document format.
     (iii) Non-Clinical Staff - This user type is for staff members who need access to view patient records, and assign a default pharmacy for patients. They can also view the Periodic Report that Clinical Staff have access to.
     (iv) Front Desk Staff - This user type is for staff members who need access to view patient records, assign a default pharmacy for patients, and view the Prescription Summary.
   • Practice Locations (required): Select the location where this ePrescribing user will operate
   • Admin Permissions: Click/Tap on [[lbl:Yes>> ]] button if the prescriber should have administrative access, otherwise choose [[lbl:No>> ]]. Users with ePrescribing Admin permissions will be able to access and control practice and location-specific preferences from the ePrescribing Portal. They will also be the users who complete the controlled substance prescribing activation alongside prescribers. Prescribers may also be Admin users, allowing them to adjust practice and location preferences, but will not have access to activate themselves or other prescribers for controlled substance prescribing
3. Prescriber Information (This section will become active if Prescriber is selected in the User Type field):
   • Degree/Suffix (required): Select the relevant suffix of the prescriber
   • NPI (required): Enter the provider's NPI
   • Supervising Physician: Select the supervising physician (if applicable)
   • Contracted Hours (required): Hours the prescriber will work for your practice each week
   • License Number (required): Enter the state medical license number of the prescriber
     Use the [[img:Upload >> lbl:Upload>> ]] button to attach scanned license documents
   • Licensing State: Select the state where the license was issued
   • DEA Number (required): Enter the provider's DEA Registration Number. Use [[img:Upload >> lbl:Upload>> ]] button to attach the prescriber's DEA license
   • EPCS (required): Click/Tap on [[lbl:Yes>> ]] button if the staff member will be prescribing controlled substances or [[lbl:No>> ]] if they will not.

[Accordion] FAQs

[Q] How do I set up the staff so they are able to prescribe controlled substances?

[A] Select [[lbl:Yes ]] for EPCS on the ePrescribing Registration form if the staff member will be prescribing controlled substances.

[Q] How do I upload license documents?

[A] Use the [[img:Upload >> lbl:Upload >>]] button next to the License Number field to upload scanned copies of the prescriber’s medical license.

[Q] What if the new prescriber’s name doesn’t appear in the list?

[A] Make sure the prescriber's Staff Info record is created. If not, first create their Staff Info record and then come back to the ePrescribing Registration.

[Q] What happens after I submit a new ePrescribing User Registration?

[A] The ClinicTracker team will configure the user(s) account with DrFirst and reach out in a support ticket to let you know that the account is configured, or in the case of prescribers, what the next steps of the process will be.

[Q] How do I know what role to assign a staff member?

[A] Refer to the Overview of ePrescribing Roles document to select the correct role based on access and responsibilities.

[Q] How do I submit a registration if I don't have access to ClinicTracker?

[A] You can complete the ePrescribing Registration Webform to submit the same information without being logged in to ClinicTracker.

[Q] Does dismissing a failed prescription resend it to the pharmacy?

[A] No. Dismissing a failed prescription only removes it from the Failed Prescriptions list. It does not resend the prescription.

[Accordion] Related Articles

Overview of ePrescribing Roles

ePrescribing: NPI Registry requirements